– November 3, 2016
Community Education, Support, Customer testimonials
Do you know what makes great community education software excellent? An AWESOME software support team!
At Eleyo, our customers are so important to us that we scour the earth looking for just the right people to support our software and our customers. The qualities our Software Support Team members must have are:
- Customer Focused
- Passionate about helping people
- Pleasant on the phone
- Great written communication skills
- Knowledgeable about supporting community ed software, especially ours
Don’t just take my word for it, hear what our customers say:
“Someone gets back to me quickly and it seems as though they actually look into the problem and try to solve it.”- Amy Skare, Stillwater School District
“Of course the product is great, but behind that all it's about your people working behind the scenes in Technical Support. They are an incredible asset and our experience with them is second to none.” -Dawn Turnblad, Centennial School District
“Whenever I call customer support is very friendly, and easy to work with.” -Taylor Abraham, Moorhead School District
“Actually get a live person and if they don't know they find the answer within a day.” -Lisa Becker, St. Michael-Albertville School District
Are you a customer with a great experience to share? We'd love to hear from you! Email us at support@eleyo.com.
